can you check if the locks always remain in SM12 even if the user has exited the application? since you upgraded your portal you need to check other components like SAP_JEE read here 1874125 Personal information cannot be accessed in porta
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can you check if the locks always remain in SM12 even if the user has exited the application? since you upgraded your portal you need to check other components like SAP_JEE read here 1874125 Personal information cannot be accessed in porta